Returns & Exchanges
At brandsfactoryleftovers, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 14-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your shopping experience.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all factory tags are attached and the products are in their original, unwashed condition.
- 3.Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 48 hours of your request.
- 4.Receive Your Refund
Once our quality control team inspects the leftovers for authenticity and condition, your refund will be processed back to your original payment method within 5-7 business days.
